Privacy Policy for One Remote – Control All TV’s

Welcome to One Remote – Control All TV’s ( https://play.google.com/store/apps/details?id=com.applyset.smart.tv.remote.control ), an app developed by ApplySet Media, a limited liability company under Indian law, registered at Surat, Gujarat, India (hereinafter referred to as “ApplySet Media”, ”we”, “us”, or “our”), available on the Google Play Store. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our app.

1. Introduction

One Remote – Control All TV’s (hereinafter referred to as “the App”, “App” or “One Remote”) is an app designed to provide users with a seamless TV control experience. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy or our data practices, you can contact us at: support@applyset.com.

2. Information Collection and Use

We do not collect personal information to identify you directly. Our app is designed to function using locally stored data on your device. However, we do utilize third-party services for analytics, advertising, and performance enhancement.

Personal Data

We may collect certain types of information that can be used to identify or contact you, such as:

– Contact Information: If you choose to contact us directly, we may collect your name, email address, or other information you provide voluntarily.

– Usage Data: Information on how you interact with the App, such as the features you use, the time and duration of your activities, and other usage statistics.

– Device Information: Technical data about your device, such as the type of device, operating system, and unique device identifiers.

Non-Personal Data

We also collect non-personal information that cannot be used to identify you. This includes aggregated and anonymized data such as:

– Technical Data: Browser type, language preference, referring site, and date and time of each visitor request.

– Usage Patterns: How often you use the App and which features you use the most.

Data Storage and Security

We store all user data locally on your device and do not collect or store personal data on our servers. However, data processed by third-party services may be stored and managed according to their policies.

3. Third-Party Services

We use third-party services for various purposes, including analytics, advertising, and performance monitoring. These services may collect information used to identify you.

List of Third-Party Services

– Google Play Services: Used for app distribution and updates.

– Google Analytics for Firebase: Used for app usage tracking and analytics.

– Firebase Crashlytics: Used for monitoring and reporting app crashes.

– AdMob: Used for serving advertisements.

– Facebook: Used for social media integration and advertising.

For more details on how these services use your data, please refer to their respective privacy policies.

4. Permissions

The App may request certain permissions to access features on your device. These permissions are required to provide you with the full functionality of the App:

– Storage: To save and retrieve data locally on your device.

– Network Access: To connect to the internet and access third-party services.

– Location: To offer location-based services and analytics.

– Push Notifications: To send you updates and reminders.

– Camera and Photos: To save screenshots or other images related to the app’s functionality.

– Microphone: To enable voice control features.

– Contacts: To share app-related information with your contacts.

You can manage these permissions in your device settings at any time. Disabling certain permissions may limit the functionality of the App.

5. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers immediately. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at support@applyset.com.

6. Data Sharing

We do not share your personal data with third parties except as necessary for the operation of the App and as described in this Privacy Policy.

Detailed Data Sharing Contexts

– Authorized Employees: Employees within the App who have a legitimate need to access your data to fulfill their job responsibilities will have access to it. These employees are bound by strict confidentiality agreements.

– Service Providers and Subcontractors: We collaborate with various service providers and subcontractors who may need access to your data to perform services on our behalf. These providers are contractually obligated to handle your data securely and maintain confidentiality.

– Private Sector Partners: Our partnerships with developers and advertising partners sometimes require sharing user data to improve the App functionalities and deliver targeted advertisements. We ensure these partners adhere to stringent data protection standards.

– Government Authorities: In compliance with legal requirements, we may disclose your data to government authorities. This typically occurs under specific legal mandates such as court orders or regulatory investigations.

– Aggregated User Statistics: To understand our user base better and improve our services, we may share aggregated, non-identifiable user data with third parties. This data does not include any personal identifiers and is used purely for statistical analysis and research purposes.

Data Usage

– Analytics: We use third-party analytics services to understand how the App is used and to improve its performance.

– Advertising: We may use advertising networks to display ads that may be relevant to you.

– Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

All data collected through the App is processed in accordance with applicable data protection laws.

7. Security

We take the security of your data seriously and use commercially acceptable methods to protect your information. However, please note that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Ensuring Data Security

The protection of your privacy and data is of utmost importance. We have established comprehensive technical and organizational safeguards to protect personal data, ensuring the confidentiality, integrity, and availability of your information. All personnel at ApplySet Media and those involved in data processing are obligated to adhere to strict confidentiality agreements.

Security Measures and Protocols

ApplySet Media has implemented a robust security framework that includes:

– Advanced Technical Measures: Utilization of encryption, firewalls, and secure access controls to protect data from unauthorized access and cyber threats.

– Organizational Measures: Regular training for employees on data protection and privacy policies, and strict access controls to ensure only authorized personnel can access sensitive data.

Internal Documentation and Data Breach Procedures

We maintain comprehensive internal documentation that outlines our security measures and protocols. This includes:

– Security Policies: Detailed documentation of our security strategies, regularly reviewed and updated to address new threats.

– Data Breach Response Plan: A structured procedure to handle potential data breaches, which includes immediate containment measures, an investigation to understand the breach, and steps to mitigate any damage.

Breach Notification Process

In the event of a data breach, ApplySet Media has a clear process in place to:

– Notify Relevant Authorities: We will inform regulatory bodies as required by law, detailing the nature and scope of the breach.

– Inform Affected Individuals: Individuals impacted by the breach will be promptly notified, with details on the nature of the breach, the data affected, and measures they can take to protect themselves.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. If the changes are significant, we may also provide a more prominent notice or notify you directly through the App.

9. Your Rights and Choices

You have certain rights regarding your personal data, subject to local data protection laws. These rights may include:

Overview of Your Privacy Rights

– Right of Access: You can request detailed information about the personal data we process about you.

– Right to Rectification: If your personal data is inaccurate or incomplete, you can request corrections or updates.

– Right to Erasure: Under certain conditions, you can request the deletion of your personal data from our systems.

– Right to Restrict Processing: You can ask us to limit the processing of your personal data in specific circumstances.

– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transfer it to another data controller.

– Right to Object: You can object to the processing of your personal data when it is based on our legitimate interests.

– Right to Withdraw Consent: You can withdraw your consent for data processing at any time if consent is the basis for processing.

– Right to Lodge a Complaint: If you believe your data protection rights have been violated, you can file a complaint with a supervisory authority.

Exercising Your Privacy Rights

How to Submit a Request

To exercise any of these rights, please contact us at support@applyset.com. We will respond to your request in accordance with applicable data protection laws. When making a request, ensure you provide sufficient information to verify your identity and specify which rights you wish to exercise. This helps us process your request efficiently.

Identity Verification Process

To safeguard your privacy, we may need to verify your identity before processing your request. This could involve providing proof of identity or additional

 information to confirm your identity.

Timeframe for Responding to Requests

We aim to respond to all legitimate requests within one month. If your request is complex or involves a large volume of data, it may take us longer. In such cases, we will notify you and keep you updated on the progress.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@applyset.com.

Conclusion

At ApplySet Media, your privacy is a top priority. We are committed to protecting your personal data and providing you with a secure and reliable experience when using our App. By using One Remote – Control All TV’s, you agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our App.

Thank you for trusting ApplySet Media with your privacy and personal data.